Thursday, June 15, 2023

Fig names Justine Armour chief creative officer and partner


Armour, who will also become a partner at the agency, takes on the role after previously serving as the chief creative officer of Grey New York, a role she held for two years before departing in July of last year. Prior to that, she served as an executive creative director at 72andSunny. Armour also held creative roles at Wieden+Kennedy and in her native Australia at Saatchi & Saatchi Sydney.

Armour declined to comment on her departure from Grey but said she was looking for an opportunity to work within an independent agency.

“I really wanted my next role to be at a thriving independent place that was founded by a creative leader,” Armour said. “I’m going to help scale what Fig already is, keeping what’s great about it and what’s special about it, and scaling all of that to the next level.”

Mark Figliulo, who founded the agency 10 years ago, retains his role as creative chairman but is shifting his responsibilities to focus more on the innovation side of the agency’s business. This includes building out its AI and machine learning-powered data tool StoryData, which is currently being used across all the agency’s clients. 

Also read: Huge goes all in on AI

StoryData allows the agency to analyze visuals, language, audio, video and other factors to learn how marketers are approaching messaging within a category and help predict future trends within a category. Fig is then able to use that information to inform strategy for a client’s work or even for a pitch.

The tool has driven 10% of the agency’s revenue since it launched six years ago, according to Fig.

The timing came in part as a response to increased interest in tech innovation and AI across the industry, Figliulo said.

“This isn’t a metaverse or crypto. This is a much bigger thing that’s happening, and I think we have to stay ahead of it and I really want to focus on that,” Figliulo said. “Working with people like Justine is a game changer. She’s more culturally connected than I am right now. I’ve done it. I’m happy to pass the torch. I’m still going to be part of it. I founded this agency. I’m not going anywhere. I’m just going to be focusing a little bit more on the innovation and Justine’s going to be focused on the creative product.”

Fig has used StoryData to help launch campaigns for clients such as Ketel One and to win business with Viator. Figliulo aims to build out other tools with StoryData, such as new products focused on design.



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