Friday, June 30, 2023

AI and ad biashow brands can develop ethical frameworks


images due to regulatory scrutiny. Today, distinguishing human and AI-created content is challenging. If AI is used in ad creative, consumer awareness matters. Clear guidelines, ethical boundaries, human oversight and transparent disclosure are vital for trust and authenticity in AI-generated content. 

Safeguard ad placements

AI-driven ad placement can harm a brand’s reputation and lead to inappropriate or harmful ad contexts and brand safety issues. AI-automated placement, even with safety guardrails in place, might miss things that a human with a better understanding of context and culture could pick up on—hence the need for human oversight and audits to maintain fairness and brand safety. 

Prioritize authenticity

Over-optimization of advertising can result in ads that lose their authenticity and trustworthiness. Brands will need to strike a balance between AI-driven personalization and maintaining a genuine connection with the audience. It is important to leverage user feedback and to conduct regular sentiment analyses and refine AI algorithms to ensure you are coming to market in an authentic way.  

Ensure accurate ad targeting 

Inappropriately trained AI algorithms can mistakenly categorize users—creating false positives/negatives—resulting in poor ad targeting, cost inefficiencies and even potential harm to consumers. To improve AI accuracy, we need to prioritize transparency in data collection and use, allowing users to understand and control the information that they provide. Given that AI tools can be inherently biased, users must understand how the tools have been trained by their owners to mitigate against bias. We also need to ensure that all stakeholders—agencies, brand leaders and media partners—understand how to select input data to avoid a discriminatory output. 

Establish guidelines 

AI algorithms are complex. While clear disclosures about data and methodologies support ethical advertising decisions, AI complexity makes it difficult to make them accountably. We must develop robust ethical frameworks that address accountability, transparency and fairness. Implementing explainable AI algorithms and closely collaborating with legal, AI experts, media and marketing teams can help navigate ethical and legal dilemmas. 



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